Eclerx Pune is currently looking for talented individuals to join our dynamic team as Inbound Chat Analysts. This is a fantastic opportunity for individuals who are passionate about providing exceptional customer service and excel in a fast-paced environment. As an Inbound Chat Analyst, you will be the first point of communication for our valued customers, addressing their queries and requests through live chat. You will take a crucial role in providing a positive and memorable customer experience.
- Duties include:
- Responding to customer inquiries through live chat in a timely and professional manner.
- Providing accurate information about our products and services.
- Troubleshooting customer issues and escalating complex cases when necessary.
- Working with other team members to ensure smooth customer service operations.
If interested in this dynamic opportunity, please submit your application today! We are dedicated to creating a diverse and inclusive workplace where everyone can thrive.
Associate - Inbound Chat: Customer Operations at Eclerx
Eclerx is actively seeking a skilled result-oriented and enthusiastic Analyst - Inbound Chat to join our fast-paced Customer Operations team. In this role, you will be the initial liaison for our valued customers via live chat, providing exceptional support and addressing their inquiries in a timely and courteous manner.
- A key part of your role is:
- Providing prompt and comprehensive responses to customer inquiries via live chat.
- Addressing a wide range of customer issues, forwarding complex cases as needed.
- Updating accurate records of customer interactions within our CRM system.
- Working alongside other team members to ensure a seamless and positive customer experience.
We are looking for:
- Superb written and verbal communication skills.
- A strong understanding of customer service principles and best practices.
- Time management abilities in a fast-paced environment.
- Analytical and critical thinking skills
Excited about the opportunity to join our team and make a positive impact, we encourage you to apply today!
Become a Customer-Focused Analyst: Inbound Chat at Eclerx Pune
Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment and excel at addressing customer inquiries? If so, we have the perfect opportunity for you! Eclerx Pune is looking for a Customer-Focused Analyst to join our dynamic Inbound Chat team.
In this role, you will be the first point of contact for our valued customers, providing prompt and effective support through live chat interactions. You'll manage a variety of customer requests, from inquiries about products and services to technical help.
- Responsibilities Include: Providing timely solutions to customer issues through live chat interactions
- Skills Required:Excellent communication and interpersonal skills
- Benefits of Joining Our Team: Opportunity for professional growth and development
If you are a enthusiastic and customer-centric individual who is ready to make a difference, we encourage you to apply! Send your resume to [email protected].
Eclerx Pune Seeks
Are you a passionate individual with a talent for interaction? Eclerx Pune is actively seeking talented Inbound Chat Analysts to join our dynamic team. In this role, you will be the first point of communication for our loyal customers, providing top-notch service via live chat. If you have a strong work ethic, we encourage you to consider this opportunity.
- Responsibilities will include: resolving customer inquiries, providing product information, and troubleshooting issues in a timely and effective manner.
- Benefits include health insurance, dental coverage, and paid time off.
- Visit our website to learn more and submit your application:
Shape a Difference: Inbound Chat Analyst Role at Eclerx
Are you individual looking to make a real impact ? Eclerx is seeking for a talented and motivated Inbound Chat Analyst to contribute to our dynamic team. As an Inbound Chat here Analyst, you will be the front line for our cherished clients.
- You will :
- Providing prompt and helpful assistance to clients via live chat.
- Tackling customer questions in a efficient manner.
- Partnering with internal departments to ensure seamless customer journeys
If you are eager to learn, advance, and contribute meaningfully , we encourage you to join us.
Fuel Excellent Customer Experience at Eclerx
As an Inbound Chat Analyst at Eclerx, you'll be a vital/crucial/essential part of our customer service team. Your proficiency/expertise/mastery in handling live chats will allow you to engage/connect/interact with customers, address/resolve/answer their inquiries in a timely and professional/courteous/helpful manner. You'll have the opportunity to showcase/demonstrate/utilize your communication/interpersonal/problem-solving skills while contributing/making a difference/helping to create a positive customer experience.
- Collaborate/Work alongside/Partner with colleagues to maintain/ensure/guarantee high service levels.
- Resolve/Handle/Address a wide range/variety/spectrum of customer inquiries via chat.
- Contribute/Participate/Be involved in ongoing training and development initiatives to enhance/improve/strengthen your skills.